“He made their day!” That was the comment from the manager of a Care Home in Braintree on the first day that one of our volunteers started to visit. In a home in Colchester one of our Community Visitors introduced herself and one resident’s reply was "Ah, so we are not forgotten, then!”. Another manager commented:
People from the outside who are not relatives having good relations with our residents, and improving the quality of their lives. I think it’s really important for older people to have diverse relationships and also to have relationships with people who do not see them undressed.