FaNs involvement positively impacts Care Home CQC Inspection

Thank you received from Southminster Care Home

Hi Tony

You are probably aware by now of both the CQC inspection and the Local authority inspection at Southminster. CQC have rated the home good in all 5 key areas and the local authority have rated the home good and 2 outstandings within the report. I just wanted to drop you a line and thank you for all your help you have given the home through the FAN's project and the impact it has had on the home. As I was present for each inspection it became very clear the importance the Fans project and involvement had impacted on the home in getting the rating we received. I am aware that the overall rating was not due just to the Fans involvement but it was made extremely clear during the de-brief by both inspectors the importance it made. Once again thank you Tony for support and may it continue for years to come.

Mike Richardson, Area Manager